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Web Updater Crashes Nistune if connected to internet

Posted: Wed Mar 25, 2015 2:29 pm
by lrotunetech
Every time I start Nistune the Web updater crashes, unless I turn off the wireless and disconnect from the internet.

Happened on 1.2.35 and still on 1.2.37

Re: Web Updater Crashes Nistune if connected to internet

Posted: Thu Mar 26, 2015 2:06 pm
by Matt
Can you make sure it sends through a crash report (if it generates one). I've had a couple of emails saying a similar thing but need to track it down

So if you hit 'cancel' then it doesn't crash?

I don't see any crash reports for 1.2.36 onwards yet but I'll check out the 1.2.35 ones so far

Re: Web Updater Crashes Nistune if connected to internet

Posted: Sun Mar 29, 2015 5:31 am
by lrotunetech
Every time I start Nistune with the internet ON it crashes, unless I press CANCEL so it must be the web updater. It does not prompt me to send an error report.



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Re: Web Updater Crashes Nistune if connected to internet

Posted: Tue Mar 31, 2015 9:54 am
by Matt
I've been looking into this. The crash reporter does not start up until after the Webupdater has completed, so its not sending any reports through

I have the feeling that the function I call to retrieve the files from our website is failing, but cannot confirm until I get a crash dump report from the reporter

Yesterday I've updated the code to report anything from the start of the application. There will be another version up shortly to send the report which I can then check out. A few people have reported this issue but I cannot repeat on Windows XP, 7 (32 bit + 64 bit) or 8.1 (64 bit) so a bit difficult to know exactly what is going on there :?

Re: Web Updater Crashes Nistune if connected to internet

Posted: Tue Mar 31, 2015 9:46 pm
by Matt
I've put some extra checks into the updater box and tracing for debugging purposes

If it crashes still, it should at least send a report through which I can use here to track it down exactly

Version 1.2.39 now uploaded

Re: Web Updater Crashes Nistune if connected to internet

Posted: Wed Apr 01, 2015 7:42 pm
by Matt
Okay problem has been found. Some machines report different error codes when the download file fails. This then causes the crash (downloaded file not existing, but trying to open it)

Fixed 1.2.40

Re: Web Updater Crashes Nistune if connected to internet

Posted: Thu Apr 02, 2015 7:03 am
by lrotunetech
Tested a few starts of 1.2.40 and it does not crash anymore (where previously it crashed every time).

Confirm this has been fixed, thanks!