Hi Rob
I've fixed up the reference to the broken link in that sticky. All documents are on the main website at
http://www.nistune.com under 'Documents'
As improvements get made to the software, sometimes new things get added and the documentation hasn't been updated. I've updated them tonight with the newer configuration window
There is no longer the need to manually configure consult type in the configuration window. If you have opened the Z32 address file, it will attempt to connect through your consult cable
Section 18(a) of the software manual discusses COM ports. Please do the following procedure
(a) remove and replug in device
(b) check in device manager port number
(c) open up File - Configuration and double check the current list of ports
If still not showing then please send me a debug log (see debug section sticky and I'll have a look from there)
If you can see your port, you can try manually selecting it from File-Configuration and then try reconnecting
Does the PLMS USB Consult cable and COM port show with no errors in device manager?
Once you can connect to the port, at least one light should flash when it tries to establish communications